We do our best to provide you with the highest quality cigars and accessories in perfect condition as quickly as possible. Every shipment is inspected for quality and undergoes a series of several spot-checks by our shipping staff for accuracy and quality, but in the case that you are not satisfied with your purchase, you may return the item within 30 days* of receipt of your order. Contact us and our team of customer service representatives will guide you through our easy return process.

*Certain conditions and restrictions will apply depending on the circumstances surrounding the request for return. We will take each instance on a case-by-case basis to provide you with the highest customer service possible.